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Testimonials (mouseover to stop rotation):
“Since the mid 80’s Monterey Technologies, Inc. has been supporting simulation-based research on Army helicopter crew station design issues for AMRDEC’s Aeroflightdynamics directorate at NASA Ames Research Center. Their work has been uniformly excellent. Two of their personnel received commendation awards for their outstanding work for us. Without question, MTI is a company we look to when facing technical barriers in human factors, and crew station design.”
“Monterey Technologies, Inc. is one of the most competent and professional companies I have had the pleasure to work with over my 37 year career. Their knowledge of human behavior in complex military systems is complementary to our simulation and modeling efforts. Dr. Hennessy’s technical reputation is nationally recognized and this knowledge directly reflects upon the outstanding technical staff he has developed. His Management Controls are superb. I look forward to working with them on the many forthcoming opportunities to provide support for our national defense and homeland security needs.”
“I have known Bob Hennessy for over twenty years. Monterey Technologies, Inc. is one of the best human factors companies around. They are currently helping us develop new approaches to aerial gunnery training and I am more than pleased with their work.”
“MTI has a sterling reputation in the human factors community for careful, high quality analyses and good value for cost. I have personally known MTI staff and about their human factors work for more than fifteen years. They always deliver a high quality product. They helped the Air Force establish the Crew System Ergonomics Information Analysis Center (CSERIAC) and recently delivered a human factors test bed for a satellite controller's workstation.”
"Monterey Technologies, Inc. has been one of my most valuable contractors for over ten years. Their work in support of the Army's Rotorcraft Pilot's Associate (RPA) simulation testing was particularly important. Their crew station design and evaluation work is first-rate. I have no problem recommending MTI to anyone who needs human factors and simulation expertise."
“The work that Monterey Technologies, Inc. team is doing for the Commonwealth of Australia developing complex mission scenarios for training our Wedgetail Airborne Early Warning and Control mission crews is outstanding. You are our only contractor on the project who delivers more than we expect, - ahead of schedule!”
“the quality of work MTI provides to the RPT is consistently outstanding. The company obviously hand-picks it’s employees. I have never seen such a consistently excellent performance from contractors or Government organizations. We couldn’t get this job done without the support from MTI”
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User-centered Requirements Analysis
How well do you know your user?
The starting point for developing any product or system that people will use is to fully understand the people (user groups) who will be using that product or system. A complete understanding of who the users are as well as their background, education and level of sophistication, will define how the product or system should be developed. You get this crucial information by conductinga user-centered requirements analysis.
We often find that organizations do not fully define or understand their users. We recently worked on a project for a major national bank that had entered into an agreement with a large grocery store chain to put banking facilities into each grocery store. The bank asked MTI to evaluate their bank facility design. Beginning with the user-centered requirements analysis, we found that the facility design team produced a design that took into consideration the needs of the bank employees only. The user requirements for other groups of users such as bank customers, grocery store employees, and service people, as well as, the needs of specific types of users (e.g. handicapped users) had not been taken into account. The result was an inadequate facility design that didn’t meet the needs of all users. The bank ended up incurring significant additional cost to modify the flawed design.
Our user-centered design analysis helps to ensure that you understand your users and their needs. Completing this analysis prior to or during the design phase will result in products and systems that completely meet your users’ needs while saving you redesign costs by doing it right the first time.
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to see how we can assist you in your next product design.
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